Was a Happy Client, then got AUP'd

<p>I have an 8mb uncapped fibre line, pay R680 a month for the line and the service. <br /><br />My Average download is about 150Gb a month. I have always paid axxess on time, and even have a website and mobile data through axxess.<br /><br />Randomly the beginning of this month my 8mb fibre became a 4mb fibre with high latency and was very unreliable. <br /><br />The main reason i chose axxess was because they told me the fibre was unshaped uncapped. so i decided to go with them, <br /><br />Now all of a sudden, no notifications, no information. they throttle me when i hit 100gb. When i ask whats going on, all they do is tell me to refer to the AUP of thier T's and C's... this section is practically brand new. and they refuse to give any other form of information regarding it, except "Refer to AUP"</p>