Waist of time internet supplier

I have been with Axxess for 2 years. Worst two years of my life. When u phone in for service the technical team finds it a joke that you don't have internet but you will pay for the full month even though you down for half of it. And let u fight the payment they will switch u off. They don't want customer. And could not careless to assist with lines. Iv tried to move my line supplier but iv been waiting 3 months for the installation. But they really don't care. I'm over them and don't recommend them to anyone