useless customer service
Seriously regret joining Axxess, reason for leaving previous ISP was due to pathetic customer service received, yet not receiving any better customer service from Axxess, actually its worse than previous ISP, <br> <br> Round about 2 weeks ago, I was without internet for well over a week, and not a single valid excuse or apology received from Axxess, not even a follow up, actually been blocked on twitter and my Facebook complaint is not showing??<br> <br> So let's go for round 2 now, same issue as last time, signal is 3G instead of 4G, as soon as it has been reset on your side I can guarantee you that it will show \no service"again for a week and then magically the connection will be restored again"
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Replies (1)Axxess.co.za's replyOfficial
04 May 2015, 16:31Hello IveHadEnough,
Thank you for your post. We will pass the message on to our tech teamleaders so one of them can look into this for you and own this issue until it is resolved.
Thank you for your post. We will pass the message on to our tech teamleaders so one of them can look into this for you and own this issue until it is resolved.
Axxess.co.za's reply04 May 2015, 16:31
Official
Hello IveHadEnough,
Thank you for your post. We will pass the message on to our tech teamleaders so one of them can look into this for you and own this issue until it is resolved.
Thank you for your post. We will pass the message on to our tech teamleaders so one of them can look into this for you and own this issue until it is resolved.
