Useless

I received my device on the 8th of April and from day one I was unable to connect to the Internet. Today on the 1st of May I still have no connection, however axxess decided to deduct the monthly premium anyway after I sent them an email on the 19th of April to not deduct any further instalments until the service is working. There were numerous emails back and forth between me and their support and billing department however nothing is resolved. I even gave their live chat a go only to be transferred back and forth between staff.

Would definitely not recommend axxess to anyone.