Useless

I app**** for a ADSL line about 6 to 7 weeks ago. Till today I received no feedback from axxess, and my internet is still not on. What I did receive was a invoice. They want you to pay for a service you don't receive. Now they tell me because I app**** for a 8mb line and there's only 4mb line speed available, they cancelled my application but didn't stop billing me or bother to let me know what's going on. Axxess use to be a great provider, now they just don't seem to care. Never use them again.