UNSATISFIED SERVICE / NO WLAN CABLE

Ticket No K3k*** We purchased a fully installable service package, but however upon receipt of the box we found that the Wlan cable was missing. We have made several attempts to reach your consultants, but to no vail. Emails sent are welcomed by computer generated tokens which seem to be flushing out numbers, which to us lay man- mean absolutely nothing. Might as well save on electricity and paper. Joy Xakayi, the sales lady who chased after me and consistently phoned me to try and convince me to purchase the package, has, since hearing about my complaints, vanished like thin air - that time my account has been debited twice. AXXESS, you have completely failed at the only thing that you must be doing "provide service". Sadly, I now have to request that you refund me in full so i can go to a more competent service provider.

Should I not get a response from you -hopefully one of remedying the current situation, I will have to share my distress with my colleagues in instagram, facebook, twitter and WhatsApp for Business,

You have really left a bad taste un my mouth .

Kind regards Ticket No K3k***