JT
Jacques T
1 reviews | Active since Jan 2021
04 Jan 2021, 19:43
Unhappy Customer
Moved away from Vodacom FIBRE to Axxess in Port Elizabeth ( month to month contract ) That was 6 weeks ago. Line was initially installed by Frogfoot, and Frogfoot was yet again part of the service providers along with Axxess. SIX WEEKS LATER, STILL NO INTERNET. All that was needed was activation, NOT even installation of fibre line. Axxess has been blaming Frogfoot for poor service, but I see myself as an AXXESS client, not a Frogfoot client. Whoever is to blame doesn't matter to me, I expect Axxess to deal with problem instead of passing the buck. Happy to cancel contract after 6 weeks and NO SERVICE yet, except automated e-mail responses. Unhappy Customer
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