****TY SERVICE FOR YOU!!!

POOR SERVICE!!! DON'T LOOK AFTER THEIR CUSTOMERS! HAD AN ISSUE SINCE DAY ONE. THEY TRIED TO DEBIT MY ACCOUNT ONLY A WEEK AFTER INSTALLATION WHEN THE MONEY WAS UP SO MY DEBIT ORDER DECLIINED SO THEY BLOCKED MY WIFI CONNECTION. I INFORMED THEM IMMEDIATELY THAT ILL BBE MAKING A PAYMENT ON THE 24TH AUGUST. ON THE 24TH I PAID STARIGHT AWAY AS PROMISED JUST TO BE INFORMED THAT ILL NEED TO MAKE ANOTHER PAYMENT FOR THE MONTH OF SEPTEMBER... EVEN THOUGH I ONLY HAD INTERNET ACCESS FOR 1 WEEK (GOT CHARGED FOR THE FULL MONTH). I THEN MADE ANOTHER PAYMENT AFTER A BIG FIGHT TO SEE WHETRHER THEY WILL GIVE ME GRACE CAUSE IT WAS MY FIRST MONTH.... THANK GOODNESS I DIDNT HOLD MY BREATH CAUSE THEY INSISTED I PAY 2 MONTHS TO CONTINUE MY SERVICES. I TOLD THEM THAT ILL BE CANCELLING MY ACCOUNT AFTER THIS DILEMA. I GOT TOLD NOW DESPITE *****ING ME OVER SINCE DAY ONE I NEED TO PAY R999 FOR CANCELLATION ALTHOUGH MY AGREEMENT MENTIONED THAT I CAN CANCEL AT ANY GIVEN TIME AS LONG AS ITS BEFORE THE 20TH OF THE MONTH AND NEVER ONCE MENTIONED THE R999.

DONT FALL FOR THE GOOD PRICING CAUSE THE SERVICE IS POOR, I'D MUCH RATHER PAY MORE TO ENSURE BETTER SERVICE.

AXXESS SUCKS AND IS DEFNITELY NOT THERE TO PROVIDE GREAT SERVICE TO THEIR CUSTOMERS!!!

ONE STAR IS TOO MUCH OF A RATING!!!