Trying to shift blame

I consistently have poor performance on my account and Axxess seem to shape/throttle any channel that is of use to me. Calling my service uncapped is a utterly untrue - once you use the service more that an arbitrary cap set by Axxess, then they slow down the service to a speed that is completely useless. Unless you only read a few email during the month, the service is useless in my view. The ethics of this behaviour should be investigated by ICASA. <br> <br> If you are looking for an ISP, I recommend looking elsewhere. The attitude from the support staff is also not appreciated