HK
Herman K
1 reviews | Active since Jul 2010
30 Jun 2015, 00:20
Ticket Logged , no answer for 2 days
I have a Business DSL account with you, meaning I use your service to run a Business from home.<br> <br> Go check on your system for ticket mded634fme. Since Sunday nobody answered. My ADSL 10 MBPS is running at 2 MBPS. Yes you could argue that I should phone you, but not answering for more than 24 hours on my ticket is not acceptable.
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Axxess.co.za's replyOfficial
30 Jun 2015, 10:20Hello hk1979,
Thank you for your post. This is definitely not the level of service we as a company stand for. This matter will be investigated by the relevant manager and your ticket rep**** to asap.
Thank you for your post. This is definitely not the level of service we as a company stand for. This matter will be investigated by the relevant manager and your ticket rep**** to asap.
Axxess.co.za's reply30 Jun 2015, 10:20
Official
Hello hk1979,
Thank you for your post. This is definitely not the level of service we as a company stand for. This matter will be investigated by the relevant manager and your ticket rep**** to asap.
Thank you for your post. This is definitely not the level of service we as a company stand for. This matter will be investigated by the relevant manager and your ticket rep**** to asap.