They have problems......

Ok on the positive side, when my fibre Internet is up and running the speed is excellent and at a very reasonable price, but the outages is a big problem and this happens mostly over weekends when I want to stream! I see from the other complaints that they love to get you to type a lot of BS commands into your router to make you believe that the fault is on your side, they tried that with me at 03h00 and I said F off, I don't even reboot my modem when asked to because I know the fault is on their side because it would then clear "by itself", I also know the fault is not with Frogfoot because my neighbours are also on Frogfoot but do not have problemes when I do. They will never acknowledge that the problem is on there side.....ever! So there's no chance that they will ever solve the problems, which pity because now I have to go through all the trouble to get a new ISP.