Their T's and C's are incorrectly app**** + cheeky assistance

I app**** for a month to month LTE sim card which comes with a "Free" router. A week after ordering the Sim, a deal with double the data for only R50 more comes out - NOTE: I have still not received my SIM or device.

I inquire abut changing the package I initially opted for and was told I cant - refer to our Ts & C's.

Extract from T's and C's Clients signing up for the LTE-Advanced service will receive a LTE-Advanced Router for R999 as part of the Promotion. Axxess will subsidise the cost of the LTE-Advanced router with R1500.00 on each purchase. Should the LTE-Advanced service linked to the router be cancelled within 6 months of receiving the router we will automatically bill the client a prorata amount based on the amount of R1500.00 which was originally subsidised and the balance of 6 months.

The key word is RECEIVED! I have not received the router or SIM and therefore am not in breach of any cancellation. Get a better legal team to draft your T's and C's. If it had stated 'received, ordered, in transit' then I would agree completely.

Further, their representative on Facebook has been extremely unprofessional and cheeky.

Good stuff Axxess!