The worst service I've received in my entire life

<p>I've never been so frustrated in my life. Axxess is an absolute terrible ISP. I've been with them for little over a year now and the expierience has been a nightmare. Not only is my internet more unstable and offline than on, they do nothing about it. Nor do they try to. Their excalations manager make me wait for 12 days before responding, so I check up on Facebook, only to be told they are WAITING ON ME to do tests. </p> <p> </p> <p>That is the only thing they do. They just send you a list of things you have to do, nevermind your busy schedule. They just read my last message and didn't respond, I emailed the excalations manager early this morning, and after a whole day of barely having internet, they still haven't responded. </p> <p> </p> <p>Like I told their escalations manager, it seems they only want money, not loyal customers. I UNDERSTAND if it's not them and it's Telkom, but at least put in effort to find out what is going on. </p> <p> </p> <p>Needless to say I will be moving my services from them as soon as I can get a reply from them one day. It will be very interesting to hear what they will respond to this message, how it's aaaallll my fault again and how they are waiting for me to do everything. </p>