THE WORST INTERNET SERVICE PROVIDER EVER!!!!

I have had the worst kind of service from AXXESS from day one.... i signed up ....then paid my subscription of R715 on the 1st of the month and was cancelled on the 2nd.... received an invoice for signing up which i was never told about until i logged onto my profile after they cancelled my account.... spent R200 on telephone calls just to find out the the invoice that was sent to me to sign up was not paid that is why the system automatically shut me down.... i work from home and couldnt work for at least a week during lockdown!!! Then i made sure that i have no outstanding invoices and pay diligently on the 31st of the month. So 31st August i make a payment and they debit my account again on the 1st of September!!!! WHAT ARE WE DEALING WITH HERE!! I requested a refund and on the 4th of September I receive a message that my refund has been processed. After numerous ticket logging I am told they are still processing!!!! First of all their advertising is misleading.... and their client support is pathetic!!! bottom line they dont even deserve 1 star!!!!