The Worst internet service provider

In January 2015 I app**** for DSL combo product , which is 4mps uncapped dsl. which includes a Telkom dsl line rental as well. To date I never got 4mps speed. They always blame Telkom, but I never dealt with Telkom.<br> yesterday I have spoken to Blake who assured me that he will do all the test and call me back after an hour and a half. no call received and problem is still the same. ten minutes after I spoke to him I spoke to lazola, who did a port recreate as they put it. my internet started working for ten minutes again. at this time I tried to speak to a supervisor , the reception put it that they were busy and make sure they will call me back. no phone call from them. frustrated with the service I called back as I have no internet, I than spoke to Phillon who again done a port recreate and once again TELKOM was to blame for this. I have done 3 speed test since than all came in under 4 mps. Why should they log a complain with TELKOM on my behalf when I purchased the DSL combo from AXXESS. Well why cant I go elsewhere , Phillon advise me that from the 25th I cannot go as its to late and they cannot reverse the charge for the month. also it will take 2 weeks for them to migrate tel