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Nick O

1 reviews | Active since Nov 2013

16 Oct 2016, 15:14

The MD: "We do not guarantee you connection speed"

<p>1. Bad Connection. Reaction: "Sort it out with Telkom"!?<br />2. Support, with the same problem, go through exactly the same routine. Could be on the same day. After couple of hours of reasonable functioning this "repaired" connection dies.<br />3. MD? woman says: " We (Axxess) do not guarantee speed. (My sub. is for 10 Mbits/sec<br />Her advice (when I said I would hire an expert to test their connection) not to waste my time and money! (How interesting. Is there something that she is hiding?)</p> <p>Generally, disgusting, "no solution" dead end situation. Attitude: "Survive another day". Get another payment. (these never fail to deduct)</p>

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Replies (1)
Axxess.co.za
Axxess.co.za's reply17 Oct 2016, 09:20
Official

Hi Noren

Thank you for your post, we will look into this from our side and get in contact with you.