Terrible service Axxess

I am so frustrated I could spit fire. TT Connect completed the installation of my Fibre last week Thursday. Since then we have daily called Axxess to have the service activated. Variuos techs spoke us through the process with no result . Finally we where told it takes 3 working days and on day 4 it will start working. Today is day 4. Nothing!!! I call in to be told sorry there is a deeper problem which they will escalate and I will be smsd a fault reference number!! Why did I have to wait 5 days to hear this and waste plenty of time and phone calls. From one tech to the next they gave me different stories! I am so fed up. How many more days will this take now!