TERRIBLE service

<p>I have been fighting at least twice a day now since the 1st of May to get my ADSL line up. I have been down for a week and a half now and no one can seem to help me. I thought the point of paying Axxess to look after your line was so that I wouldn't have to fight with Telkom or deal with them, as Axxess deals with Telkom on my behalf as advertised on their website.</p> <p> </p> <p>I've had to call Telkom and get better detail regarding my fault and to find out if an engineer has been assigned to my issue (2 seperate engineers have been assigned now, according to Telkom), Axxess can't seem to get this detail for me or even get this resolved for me. I always get the, "the ticket has been escalated" nonsense and nothing seems to happen.</p> <p> </p> <p>No my telephone line is COMPLETELY down now, and still no resolution. In fact it's gone backwards.....</p> <p> </p> <p>Is this ever going to get resolved????</p> <p> </p>