SH
Stephen H
1 reviews | Active since Mar 2009
17 May 2016, 19:03
Terrible connection quality and bad technical feedback
<p>Over and over and over again I've raised issues regarding my ADSL connection speed and line stability. The line keeps dropping and when it does come back it does not synchronize at the correct speeds forcing me to do all kinds of magic on my router to get it back online again.</p> <p>In addition to that I keep logging calls and tickets and I keep getting "I don't know why" answers from the technical department.</p> <p>I also have a bad experience with them updating their global IP address in extremely (unheard of) intervals of 3min, causing sever connectivity issues for remote support applications such as TeamViewer and also bad experiences on streaming sites like NetFlix and ShowMax</p>
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