Support team? more circus clowns

Horrible service You know that guy that packs your bag at the shop? That just throws everying in the bag, Heavy objects ontop of the bread.... Yes that guy...

Now take him stuff him behind a desk with a pc and call him a support agent that seems to be what is happening here - The support staff are complete *****s and can only follow a basic troubleshooting script

FFS axxess fix your support team