Suddenly No Coverage

<p>About 3 days ago, my mobile data device started displaying 5 red bars which indicates no signal/coverage. It has worked fine up till this point.</p> <p>I opened a ticket with Axxess Support, they suggested restarting the device, but this didn't resolve the issue, and I've contacted them a few times to let them know that the issue is still unresolved and received no response.</p> <p>The mobile device is still showing red bars, so although I have data, and a device, I can't use it.</p> <p>There is a notification on Axxess Dashboard for planned maintenance that took place about 2 days ago... </p> <p>"MTN will be performing maintenance to the Mobile network on 8 August 2017 between 00H01 and 06H00. Connectivity to our APN's may be affected during the maintenance window. Thank you for your patience during this time."</p> <p>My connectivity has been affected and still not working after their "maintenance".</p> <p>It's the lack of response, and general apathetic attitude that is disappointing.</p>