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<p>To Whom May Care,</p> <p> </p> <p>Since the beginning of October I have had the worst Download speeds. I have logged several calls with telkom and Axxess. My speed is terrible (according to Angelo it's best effort). I have been in contact with various Team members and Team Leaders but nothing is getting done.</p> <p> </p> <p>Marc told me today that my exchange has 80% free capacity but latency to a local host is 144ms????</p> <p> </p> <p>Jimmy recommened that I downgrade my line from 10 to 4, bit the experience is now that much worse.</p> <p> </p> <p>Please can someone help me, I've been struggling for a whole month with no resolution. </p> <p> </p> <p>Axxess is the has been rated the best ISP 2 years in a row. Please can I also share in that experience.</p>