1 reviews | Active since Dec 2016

04 Jan 2021, 21:17

*****ing money

Axxess are quick to suspend services when payment did not go through. I cancelled my LTE month to month service middle December as I moved to Jeffreys Bay and Telkom does not have coverage here. So I can not use it anymore.

I was however still charged for January 2021. When I queried it, I was told I need to give one month calender notice and all other kinds of nonsense.

I have requested a refund by today, 4 January 2021, but obviously I did not receive it.

I give you until close of business on Wednesday 6 January 2021 for my refund. If not received, I will be sending a letter to the newspaper and will post everywhere on social media how your company treat your customers and that you're *****ing money for no service.

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