1 reviews | Active since May 2022
Stay away from Axxess if you want to spare yourself a heart attack.
ABSOLUTE DISGRACE! Customer service is not part of AXXESS's dictionary as there is none. I am not the only one in our community complaining, we have a service provider group on whatsapp where issues are discussed. everyone has the same issue (no internet connection) and everyone raised multiple complaints through calls, mails and tickets on their website. No valid feedback to date. I now want to cancel and now it will cost me another R1000 for early cancelation (understandable) but also an additional months service fee. So I must pay for two months for getting absolutely nothing. I just want the get my line released so I can get another ISP but Axxess wont allow that. I have to wait until end of June according to their policies.
