Stay away from Axxess as service provider

Stay away from Axxess service provider, especially if you want to port your Telkom line as well! I app**** beginning of April for a fibre line for internet as well as for VOIP line, to get rid of Telkom in my life. Well, I should rather have stayed with Telkom and regret joining Axxess at all!! I am furious about losing our old telephone number, that should have been ported in time, for they had more than enough time to do so.!! Due to delays from their side, ignoring emails and feedback on documents sent, even RICA documents not even collected as promised, up until today, poor communication amongst their own departments, receiving contradictive emails from different support staff members, we have lost our Telkom number. Promises made in the last 2 months, about porting our number within 5 to 7 days, from more than one person , was not fulfilled. They had more than enough time to process our application for porting, but due to negligence, maybe incompetence, not caring and thus delays by their technicians and support staff, they didnt do it in time, and of course now my line is cancelled. Since my application they had about 7 weeks to process my porting. Sorry, but I had to get this from my chest and heaven forbid future clients to fall into this same pit.