Slow speeds reported 8 times

<p>Phoned to report a issue on30 April 2017 19h30, logged a ticket at 19h55, no response or support till 21h00. I phoned back at 21h05 to report again, received a attitude from support because they did not respond in over an hour. always a different excuse with axxess. I even asked the guy, testing now on guest account will not resolve my issue as bad service for over an hour already. My account must be cancelled asap and my premium refunded for May. i will move ISP!!!!!!!!!!!!!!!</p>