nB
norman B

1 reviews | Active since May 2015

04 Dec 2025, 15:56

Shocking Service

Good day AXXESS ISP Without Prejudice and I reserve all my rights in law and common law. LACK OF SERVICE PROVISION Thank you - I've been waiting 3 days now for them to call me to set up my router which also arrived late due to your lady acknowledging that she made a mistake - thinking I did not want your router- hence I only received the delivery invoice on the 28th Nov and made immediate payment . It's already the 4 Th day of December and I've still got NO WORKING WIFI AND NOBODY ANSWERS WHEN I Phone - or I'M NUMBER 32 + in the queue!! You gotta be joking if you expect me to wait till next year !!! You guys are obviously incapable of running an internet / fibre service provider business . I reserve my right to cancel anyway ,without penalties or pro ratas- even if I do get the requested call today , to configure my router correctly. ) Further, I won't be available as I have a specialist appointment at 11 am today and am now getting ready . So better to call me after 3 pm . It's now 15h54 and no call back. This effort to deal with yourselves is a waste of my time, airtime , data , money , breath and effort. I hold Axxess fully liable for all and any damages or expenses I suffer , have suffered, or may still incur to keep my connectivity via alternate WIFI , data etc, up and running at my home , AS A RESULT OF YOUR SHOCKING LACK OF SERVICE PROVISION to date. I'm reporting this as well on Hello Peter Right now.

NL Buchalter Esq

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