JE
Johan E

1 reviews | Active since Jul 2011

09 Sept 2019, 21:44

Service suspended even though invoice was paid

Invoice was paid on 3 September. Service was cut, but after proof was mailed to Adrian, service was reinstated. Service was again cut this morning, and a letter from Ayanda stated that the invoice is unpaid. I again sent proof of payment. This is ridiculous and I demand an explanation as to this disgusting level of service received from Axxess

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Replies (1)
JE
Johan E's update10 Sept 2019, 09:08
Reviewer Update
After a drawn-out battle, Axxess admitted their mistake, and rectified the issue. Now to see if they will do it again. (Apparently they do not respond to HelloPeter complaints, by the look of things...)