Selling you lies- fibre service

<p>Previously I thought AXXESS was an excellent provider of mobile data. There rates and services are great in this division.</p> <p>However I received a marketing email prompting me to go for Fibre. A have a telkom 4Mbs uncapped service, a called them 28/3/2017. They indicated they have 2 telephone recordings. The salesperson promised me 4Mbs fibre and indicated that this home uncapped service would only suffer degradation of service after 120GB of usage in any month. No mention was made of T& C's or 7 day usage policy. ON that basis I bought the service. Firstly the modem (ZyXel) I had to buy has a far worse wi Fi signal than the Netgear telkom one and secondly after about day 8 my service went to 2Mbs for the rest of the month. This despite the fact that I only used 60GB for the entire month. In the new month its still 2Mbs. I was sold a service that I recieved only for the first 7 days.</p> <p>Its appalling. Axxess needs to rectify the service to fall in line with the promises made or fall prey to boycott and the CPA.</p> <p> </p>