SAYINGS ITS FREE JUST TO TAKE MORE MONEY MORE LIES

I HAVE RECORDED PROOF on a call with the first lady i spoke to this morning i asked her ' DO I HAVE TO PAY ANYTHING" SHE SAID NO I THEN ASKED AGAIN IN THE MIDDLE AND END OF THE CALL ARE YOU SURE DO I HAVE TO PAY ANYTHING AND I WAS TOLD " NO' SO YOU CAN FORGET IT HOWS THAT THIS IS NOT THE FIRST OR THE LAST INTERACTION I HAVE HAD WITH YOU PEOPLE I WENT THROUGH HELL JUST GETTING MY WIFI INSTALLED IN THE FIRST PLACE!

THIS IS NOT HAPPENING!

I ASKED I WAS TOLD NO!! I WAS ALSO TOLD ABOUT THE FREE MONTH AND NO INSTALLATION NO THIS AND NO THAT ONCE AGAIN ACCOUNTS DEPARTMENT HAS FAILED TO MENTION A CANCELLATION FEE!!

NOW LET ME DO YOUR JOB FOR YOU!

BECAUSE AS I SAID THIS IS NOT THE FIRST TIME!

1. I AM NOT CANCELLING A DAM THING 2. IF YOU READ THE DOCUMENT PROPERLY YOU WOULD SEE THAT IM NOT CHANGING ADDRESSES IM CHANGING PROPERTIES 3. THAT THEN MEANS I DO NOT HAVE TO CANCEL ANYTHING THEY JUST HAVE TO ACTUALLY TAKE THE LINE FROM MY HOU AND MOVE IT TO THE COTTAGE AND THATS WHAT I THOUGHT WOULD BE DONE BUT !! THE FIRST LADY I SPOKE TO THIS MORNING SAID NO THEY WILL COME AND INSTALL A NEW LINE I ASKED AGAIN IF THERE IS A CHARGE SHE SAID NO BECAUSE IT'S THE SAME ADDRESS NOT MOVING CROSS COUNTRY ! THE SAME ADDRESS JUST TO A DIFFERENT HOUSE ON THE SAME PROPERTY! SO NO I WILL NOT BE CANCELLING NOTHING BECAUSE I WAS NOT TOLD ABOUT A CANCELLATION FEE OR ANY OTHER FEE OTHER THAN MY FREE MONTH AFTER INSTALLATION AND THE FOLLOWING MONTH ILL THEN START PAYING AGAIN!

SO I PERSONALLY SUGGEST SOMEONE GET THERE STORY STRAIGHT AND VERY FAST BECAUSE I HAVE BEEN THROUGH THIS **** WITH YOU PEOPLE FROM DAY 1

today :

To my shock and surprise , well actually I am not surprised because of the service i have received since i started with getting fibre , after the last conversation I had with you on friday on my cell phone around 15:20/15:35 around there i informed you I will not be paying for the 7 days that the line is still active , until the line is moved I was promised that my line will be put as a rush as i work from home, then i was told that no vumatel has to add the cottage as im moving to the cottage behind the original address, vumatel already confirmed and added the address i have the email , yet nobody has called me yet , and im expected to believe you or the service department understood my urgency. The reason i'm not paying for the line is because it would only be used for 7 day!!! (also not what i was told on a RECORDED LINE) - ALL DAY FRIDAY TAKE TIME AND LISTEN TO THOSE CALLS!!! The Other reason will be my endless and countless conversations with multiple consultants at your business where I asked and asked multiple times what costs will be involved and was assured and reassured there are no costs. NOBODY TOLD ME ABOUT THE CANCELLATION FEE ON MY ENDLESS AMOUNT OF CALLS ON FRIDAY - YES ITS BEEN WAVERED NOW NOBODY TOLD ME I HAD TO PAY FOR A FULL MONTH FOR ONLY 7 DAYS !! ITS NOT MY PROBLEM!!!!

NOMONDE - called me as i said on my phone - telling me btw this was my last call from you guys. that i have to pay i informed her i will not be paying a cent why because i have RECORDED CALLS where i asked multiple times about what i had to pay and i was assured AND REASSURED that THERE WAS NOTHING!!!!!!!!!!!!!!! NOT MY PROBLEM I AM NOT EMPLOYED BY AXXESS NOR VUMATEL!!!!!!! I WILL UNDER NO CIRCUMSTANCES BE HELD RESPONSIBLE FOR INFORMATION NOT GIVEN TO AS A CLIENT!!!!!!!!!

I'M WILLING TO GO TO COURT WITH ALL THE PHONE CALL RECORDINGS AND EMAILS AND I WILL SUE FOR 1. FALSE INFORMATION GIVEN TO ME BY CONSULTANTS 2. COMPENSATION FOR TIME LOST AT WORK DUE TO NEGLEGENCE AND INCOMPETINCY 3. STRESS AND TRAUMA CAUSED BECAUSE OF PRESSURE FROM MY BOSS BECAUSE I WORK FROM HOME 4. COMPENSATION FOR FUEL TO AND FROM COURT AND FUEL TO AND FROM THE OFFICE SINCE I NOW CAN NOT WORK FROM HOME 5. COMPENSATION FOR MY KIDS LIFTS TO SCHOOL AND BACK BECAUSE I HAVE TO BE IN COURT OR AT THE OFFICE SINCE I CAN NOT WORK FROM HOME BECAUSE OF INCOMPETINCE AND NEGLEGT 6. WHAT EVER I HAVE TO BECAUSE THIS IS NOT THE FIRST TIME I HAVE HAD TO GO THROUGH THIS WITH YOUR COMPANY!! I WILL BE SURE TO BRING ALONG PROOF FROM THE FIRST ENCOUNTER!

I WAS ASSURED THIS IS URGENT AND I WILL BE CALLED ASAP AS SOON AS VUMATEL ACCEPTED AND ADDED THE COTTAGE THOSE WERE THE EXACT WORDS FROM THE CONSULTANT AND NOW??? I THINK PEOPLE SHOULD KNOW WHAT THEY GETTING ITO WHEN USING A MIDDLE MAN INSTEAD OF THE REAL DEAL ONCE AND FOR ALL. I WILL BE POSTING MY EXPERIENCE AND USING MY FREEDOM OF SPEECH!