Ridiculous Service

I have been trying to to get some help from your technical staff for the past 9 days regarding a hosting issue. Each time I ask a question they reply with a one liner that indicates that they clearly didn't read the question or take 5 seconds to look at the screenshots I provided. I detail exactly what I have tried, and provide screenshots of what I did, and they respond by telling me to do exactly what I have already tried. It is clear that Brett has no interest in helping anyone and should not be allowed to deal with customers.<br> <br> I have been with Axxess for the past 10 years, and stuck with it because of the previous good service I received. For the first time I am seriously considering moving my business, as well as the rest of my families' accounts, to another ISP.