Refuse connection cause of R3 while robbing me from hundreds

I've been with Axxess for years. Recommended them to a whole lot of people that actually joined them. In the beginning their service was potent but what's going on lately is a nightmare. I took out a service for my son that's also on my name. Sometimes me or my son pay late both our lines gets terminated doesn't matter if the one is paid. Which happened again this month. On Saturday I paid the last amount that was due except for R3 Re that I didn't reckon cause I was rounding the amount. They refused to put our lines on because of that R3. I had to pay that R3. Eventually they put it back on but ours didn't work so on Monday I phoned In and they log a faulty line. I've asked them please we need the WiFi cause it's our bread and butter as we have a handy man business and if we get a job and we can't quote we lose that job. Tuesday thy came and fix it. After they gone we couldn't use it still. I bought how many mobile data just to be kept hanging on until the data is finished then I had to run to my uncle to use his WiFi. The whole day I was up and down up and down. For nothing no answers no explanation. Today is Wednesday another day's job gone. Since this morning I'm beginning and pleading agian for nothing not even a explanation. It's almost 4 in the afternoon nothing. They work on a month to month contract. They refused to connect my lines because of R3 today is the 18th I've paid a full month for what. For What. After all the clients I referred them too I never even got a thank you rarher a refusal because of R3 and paying a whole month to use a few days WiFi. I'm so disappointed in Axxess I think I'm gonna close my account and take my referrals with me and seek better services cause this is costing me a whole lot of money that we loose.