Rather support Rain 5G

My internet went down. I tried to call numerous times and ended up holding on for 20 minutes. No queuing system was in place, and no email nor SMS was sent that Openserve was down. They have all this on file once you need assistance.

They even turned off the online chat feature.

After an hour I got hold a cancellation lady. She was adamant that the staff were attending to calls the whole time, even the online chat. My screenshots tell a different story. She was shocked.

I have reported them to the ISPA.org.za

This company doesn't even deserve a star.