Poor to No Service

Absolutely atrocious service!

Do not get LTE services from Axxess! Especially when there is load shedding.

Their services are constantly affected, we have multiple LTEs all over the country that are constantly struggling with poor connection or impeccable latency.

When logging a ticket with their team, I find that I am lucky to hear from the team within 72 hours of logging a ticket, otherwise, when calling in I find the staff to be so unconcerned about the forever ongoing issues we experience with no true resolve. Additionally, if you do log a ticket, they will likely close it with no feedback before getting back to you.

While they might be great from a cost perspective, it really affirms the whole "you get what you pay for" mentality whenever I have dealt with the team.

Huge red flag, stay away!