1 reviews | Active since May 2017
Poor Technical Service
<p>I have since the start of May received poor technical service from Axxess. My line keeps dropping and I am fully aware that the problem lies with Telkom, however the run arround they give you before they are able to log a fault is a waste of time and money spent on phone calls. </p> <p> </p> <p>They are meant to manage my line for me, not me. When I phone Telkom and log a fault their customer service superseaded that of Axxess and the fault was fixed, still waiting to hear feedback from Axxess about the outcome of the line... Now I am unable to stream live broadcasts on 4mb line and their response was, lets do a port reset, thats their version of expert technical assistance...</p> <p> </p> <p>Will certainly start looking at another ISP as they are not the best in SA. </p>
