Poor service quality

Where to start. I'll just list the problems I experience. This service is meant add functionality and ease to clients but to a lot its a burden at this points.

1. Lack of punctuality 2. Poor quality of work 3. Poor communication 4. Lack of collaboration 5. Lack of initiative 6. Failure to meet deadlines 7. Not paying attention to details 8. Lack of technical skills 9. Not taking the customer's needs into account 10. Failure to implement feedback received 11. Being disorganized 12. Not taking responsibility 13. Lack of proactivity 14. Not meeting expectations