Poor Service / No Internet for long times and slow to no response whatsoever

<p>In the last 2 months or so my line has been given endless issues. From not working at all to slow internet. I pay for 4Mbps business line but only get between 512K and 1Mbps. I were told to buy new routers (2 Off) but the problem persists. It has been so bad I have app**** for a Telkom line which were installed effectively and are working 100% but Axxess still can't sort out theirs. I do not understand how axxess can be "Best ISP". They are useless. Can't speak to management or anyone superior. Everytime I am told it will be escalated. Damn how many leves of escalation does this ****ty company have?</p>