Poor Service / Assistance from Axxess

<p>Hi All</p> <p> </p> <p>Just some feedback about very poor service from Axxess.</p> <p>I really didn't want to write this as I am with Axxess for a while now and its been great but today is day 14 without internet and 7 calls to Axxess and 4 times its been escalated but still I'm getting such poor feedback and assistance from Axxess.</p> <p> </p> <p>The last 4 consultants escalated the matter and said they would call back with feedback and today a Manager took up the matter but still not one single call back to tell me whats going on. As mentioned i had to call 7 times in the last 2 weeks.</p> <p> </p> <p>I am guessing only now will Axxess take my problem seriously when they get some flack on a public forum. Very sad that I had to do this but customers need to know.</p> <p>And Axxess really need to work on their customer service.</p> <p> </p> <p>Regards</p> <p>N Padayachee</p>