FR
Francois R

1 reviews | Active since Sept 2013

22 Nov 2022, 09:29

Poor service and customer support

In short: I Have an approved LTE-a Router confirmed by Axxesss and I am in a LTE-a region yet they keep locking my device stating its not an approved router

No one responds to my tickets, the chat support are clueless and purely follow scripted responses, the lack of service is just terrible !

0
Replies (2)
FR
Francois R's update22 Nov 2022, 09:35
Reviewer Update
52c656ca3a

FR
Francois R's update01 Dec 2022, 13:19
Reviewer Update
And still we have the same result
We keep bumping our heads against the same rock expecting a different result ?
I even had a manger phone me to report its sorted and yet it is not

same issue 2 months now