cK
cephas K

1 reviews | Active since Nov 2013

15 Jan 2020, 22:56

poor service

Followup: Client – 2020-01-13 13:46:50 Followup: Client – 2020-01-12 09:16:34 Followup: Client – 2020-01-11 11:58:47 Followup: Client – 2020-01-10 23:21:40 Client – 2020-01-09 20:22:04

As we all do business and expect to be treated the same way you would unto others. The below dates has been captured trying to get any feedback from Axxess but no response at all. Phone calls were made and none can assist, I even tried to contact them via their online chat within the support portal and I was told that the hosting Support department will contact you but nobody contacted me.

The actual issue is that I transferred my client's domain to Axxess on 01/01/2020. On Fri, Jan 10, 2020, I received notice from ZACentral Registry that my domain is pending for deletion, I never initiated this and I decided to contact Axxess for an explanation up to now, NO answer from Anyone from Axxess. My domain has been taken down now.

0
Replies (1)
cK
cephas K's update16 Jan 2020, 21:31
Reviewer Update
Adding to my above complain:

All related services ie e-mail and website to my client's domain have been halted.
See the domain status report from ZACentral Registry for the domain in question

uniqueshowers.co.za


Domain Name: uniqueshowers.co.za Registry Domain ID: DOM_3FI4H-CO.ZA Registrar WHOIS Server: Registrar URL: www.axxess.co.za Updated Date: 2020-01-15T17:25:20Z Creation Date: 2019-09-09T12:55:36Z Registry Expiry Date: 2020-09-09T12:55:36Z Registrar Registration Expiration Date: 2020-09-09T12:55:36Z Registrar: Axxess DSL Registrar Abuse Contact Email: *** Registrar Abuse Contact Phone: +27.*** Reseller: Domain Status: inactive https://icann.org/epp#inactive Domain Status: pendingDelete https://icann.org/epp#pendingDelete