GK
Graeme K
1 reviews | Active since May 2015
11 Aug 2015, 18:25
Poor poor serice
We have had a problem with our line speed since Friday night. W pay for a 10mb line and somehow its been capped at only 1mb since Friday. We logged a fault, which was not even looked at. We phoned and after multiple tries some one answered and logged a fault at Telkom. Today its still not working and the fault we logged has been deleted. We logged another fault today and also a complaint
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Axxess.co.za's replyOfficial
12 Aug 2015, 08:06Hello bobbbbydk20,
Thank you for bringing this to our attention. Please will you email your account number to *** so we can look into this and make sure your line fault is prioritised?
Thank you for bringing this to our attention. Please will you email your account number to *** so we can look into this and make sure your line fault is prioritised?
Axxess.co.za's reply12 Aug 2015, 08:06
Official
Hello bobbbbydk20,
Thank you for bringing this to our attention. Please will you email your account number to *** so we can look into this and make sure your line fault is prioritised?
Thank you for bringing this to our attention. Please will you email your account number to *** so we can look into this and make sure your line fault is prioritised?