Poor Dishonest Feedback

I approached Axxess to install Fibre. They advised that the network would be installed within 30 days. After no feedback i inquired when this would happen. There was no response and as there was a good chance this would take more than 12 weeks. (installation was paid upfront with no gurantee) To simplyfy matters i switched to mobile through Rain. Axxess confirmed that this would take 2-3 days.After my first experience i started to follow up after a week.There was no feedback and finally promises that it would take 2 weeks.

From the beginnig of October to the end of Novemberseems very long with no feedback from the company. They do debit on time without providing a service.

Most concerning is the lack of honesty. I am sure i am not the only one with this problem.