Poor customer care from Billings

Poor customer service I haven't even used their service and evaluate the strength. Just customer poor service at installation and activation stage.

From a great referral (Babs), I had to get shock that I had to pay double my premium. Concerned I called the accounts department, I think it's Cathy who dismissed my case while I was trying to explain. I asked her to transfer me to someone else then she promised to listen to a recording of which I can tell she won't.

After work I paid the second premium then Vuyolwethu tell me she can only assist me at 08h00am. Surely you can imagine me asking my partner to disconnect Telkom now this which I can't support the great Axxess rating. I am not happy at all