Poor and indifferent service ~ "Don't care"

<p>I have an ADSL Line provided by AXXESS and I have endless problemsgetting any service out of this line. Every day for the past 2 months i wake up to no dervice then I switch on my #3G service and login to the AXXESS control pannel and go through the motions:</p> <p>Please be patient, contacting Telkom systems for your health check results.<br />Our Telkom checker is not picking up any readings for your line at the moment. Please try again later.</p> <p>Port Recreating your Line<br />Your port-recreate failed. if this problem persists, please contact us. Then some days I'm lucky if the line starts working arounf 11am. Some days not lucky at all.</p> <p> </p> <p>I pay AXXESS for this service every month by debit order. Thaie don't provide a service but yet they seem quite capable of collecting the fee for the so called "service " they provide .</p> <p> </p> <p>I then asked when they will have a fibre service to this address. They then tell me to login and go see for myself.</p> <p> Don't they know what is going on in there company, Please don't do me any favours "Taryn S" I will just asl another service provider and perhaps there will be one interested enought to do business with me and provide a working solution... Oh, and please feel free to call me and tell me your sad story as to whay you are failling at doing your job.</p>