Pathetic Service on and off the Phone

Paying for a 10Mb Bundle but lucky if I get to 5mb !!! So what am I actually paying for ? Its ok well see at the end of the month once payment is required no service NO PAYMENT Nathi & Lethabo no customer service, no following up nothing if the problem cant be resolved you drop the the call. What did you think that the problem is going to be resolved on its own ??? Well see the Excuses, Sorry Sir its Telkom Sorry Sir its the Exchange that is Congested. Sorry Telkom is in charge of the line Yet you took it over when I Joined ??? See test Below hardly 1Mb Well Done AXXESS ITS A DIGITAL HEADACHE !!!!! Download Speed: 1580 kbps (197.5 KB/sec transfer rate) Upload Speed: 35 kbps (4.4 KB/sec transfer rate) Latency: 32 ms Jitter: 244 ms ‎2017‎-‎10‎-‎19‎ ‎05‎:‎30‎:‎30‎ ‎PM