Pathetic service from Axxess. Pay for 8 meg and get 4 megs

<p>I am extremely ****ed and unhappy with AXXESS internet. I requested a 8 meg line and have been paying for a 8meg line. I created their ticket for this on 18 December 2016, I also physically spoke with the help center. Got assured everything is. I got the bills for the upgrade. Paid for the upgrades.</p> <p>Checked on my upgrade two weeks later, I was still being provided with only 4 meg line. I called in and was told they are waiting for Telkon approval.</p> <p>Yesterday I checked my line again and HEY I am still on 4megs. I call in and speak to Allen who then helps me and says he will set the service to 8meg. I must give it a few minutes. </p> <p>Well GUESS WHAT.. today I am still on 4meg. I call in and speak to LUTHANDO who now tells me he is not authorised. </p> <p>Clearly AXXESS your support sucks. </p> <p>Anyone who wants to use AXXESS please think again.</p> <p>THEY DO NOT KNOW OF CUSTOMER SERVICE AND CAN ONLY **** YOU AROUND.. Excuse the language.</p>