Pathetic service! Fasle advertising!

After calling after Axxess since Tuesday, we are yet to receive feedback regarding our data only SIM card and router. Yet they're already sending me invoices for a product we're not able to use. When requesting for a refund, we get no response. When trying to cancel, it requests us to pay, yet we paid R999 for the product and service. Again, that we're unable to utilise since we received it. That was Tuesday!

Losing airtime. I requested twice for a call back in the event that the call disconnected. Nothing!

My husband too, followed up and WAS TOLD THAT THEY WILL CONTACT US WHEN THE ISSUE HAS BEEN RESOLVED.

They're not even keeping us up to date, or responding to NY if our service tickets.