PATHETIC SERVICE

Placed an order on the 20 January made installation payment on the 22 January and didnt hear a word from Axxess upon contacting axxess yesterday 11 DAYS AFTER PAYMENT we are told that the order is with Vumatel so we contacted Vumatel just to be told there is no order with them we then call axxess back and we are told that Vumatel has not been to install because there is a cellc line in our place, had we not contacted AXXESS when were you people going to tell us this, we DO NOT have a fibre line that is why we ordered one, This service has been absolutely pathetic while AXXESS sits with my payment of R1495