DN
Dineo N

1 reviews | Active since May 2024

28 May 2024, 17:26

Pathetic service and Network coverage Vodacom LTE

What ever you do please do not fall for their Vodacom LTe **** ,they will lie to you and say the @vodacom LTE are uncapped and hide the fact that it's actually capped ,I moved from telkom thinking that I will be saving money by choosing the vodacom 299 LTe little did I know I would be dealing with a terrible product !! Internet is forever unstable ,first time I received the so called vodacom "uncapped" Lte from on set my network had been unstable called frustrated and they told me after two days that I had finished 50gigs !! And after 50 gigs my network will be unstable a whatsapp voice note would even take 5minutes to send !! Mind you for the two days I could not even streat movies, nor even send emails!! The whole month of April I had terrible network ended up using data so the following month May,I tested it again paid the R299 ,the problem continued called after a day of paying and was told the same nonsense that I had exceeded 50gigs which was a lie ,some consultant forgot his name but from their technical support department assisted me and upgraded me to 50mbps and promised me that I will have no problem again ,I had no idea I was going to pay more till I received an email with a proforma invoice ,I didn't mind coz atleast the service now is better ,now two days ago the same problem started I again called frustrated and about 4 of their consultants kept refreshing my simcard till one consultant told me that for the month of May I have exceeded 300gigs!!!! My question is why no one told me this from the start ,why do you people lie to us and tell us we paying for uncapped when you know very well that's nonsense why are you not transparent and tell people that the vodacom lte are not uncapped and that you guys are just Bs-eeing people trying to up your sales !!! Honestly I am so damn fed up!!! I moved from telkom that was 10mbps uncapped and never experienced any difficulties till I moved to vodacom!!! So what ever you do please do not fall for the same trap!!!

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