Pathetic Service and Information of the Areas they Service!

Terrible service, app**** for the service on 30 June 2020 and payed the installation fee on 30 June 2020. After that it was a run around about who can advise on Installation between Axxess, SADV and Vumatel incurred a lot of wasted time and airtime with no one being able to provide straight forward answers. After that I started receiving a generic email stating they do not know when installation will take place due to external infrastructure, then they said they are waiting for Vumatel to advise if there is Fibre in the area , ''what is the checking on the system saying then so proudly stating you have Fibre in your area'; you can apply nonsense. Anyway they gave me that same sad story and I had to tell them there is Fibre as my neighbour has it as the box is even situated in my yard, I even spoke to one of Vumatel's guys in the field and they said they do not have much to do as he was chatting on his cellphone. Then after along time I called SADV on Friday and was told they will come Tuesday morning 11/08/2020 at 08:30 with email notification, guess what great service I am getting now. I am still waiting for the installation and have called them 3 times for the day and the one person I spoke to on Friday all of a sudden is not available and seems like only he can answer me. Pathetic, redundant service...I do not know what I was thinking going for this. I not only lost revenue and valuable study time due to this poor customer service.